Hotel FAQ

 

  • What Is The Hotel’s Cancellation Policy?
    Guests may be charged one (1) night of total stay for cancellations less than one day before arrival.

  • What is the time of check-in and check-out of the hotel?
    Check-in is at 4pm and check-out is at 11am.

  • Is your hotel non-smoking?
    Our hotel is completely non-smoking.
    *A fee of $250 will be charged if it is determined guests were smoking tobacco or marijuana in any room.

  • What age do you have to be to book a room?
    You must be 21 years or older to book a hotel stay.

  • Do You Allow Pets In The Hotel?
    Service animals, as defined by the ADA, are the only pets allowed.

  • Is a credit card required upon check-in?
    Credit card is required upon check-in and will be authorized for an incidental deposit of up to $100, per room.

  • Who Do I Contact To Set Up A Block Of Hotel Rooms?
    Please call 530-672-5945 or email groupsales@redhawkcasino.com

  • How Do I Get Information About Room Pricing And Availability?
    Book online here at redhawkcasino.com You can also call Hotel Reservations at 1-888-573-3495.