The Shingle Springs Band of Miwok Indians and Lakes Entertainment, Inc. are committed to promoting responsible gambling through education, enforcement and assistance programs. We also follow a carefully-developed code of conduct for responsible gaming, designed to make the public aware of problem gambling resources, and to make responsible gambling an integral part of casino operations.

We have taken several steps to promote responsible gaming at our casino property:

• Training our employees in proper responsible gambling policies and procedures.
• Educating and providing information to our guests about responsible gambling, including resources for assistance with problem gambling.
• Providing a voluntary self-exclusion program for gamblers who feel they may have a problem. This program will cancel their access to our promotions, and to services like the Red Hawk Rewards Club. Self-exclusion forms are available at the security desk on the first floor.
• Working to prevent underage gambling on our property.
• Monitoring carefully for any unattended minors.
• Serving alcohol responsibly.

Problem Gambling Warning Signs
Individuals with a Gambling Problem Will Answer “Yes” to Many of These Questions

• Do you lose time from work due to gambling?
• Does gambling make you insensitive to the welfare of your family?
• Have you ever felt remorse after gambling?
• Have you ever gambled to solve financial difficulties or sold personal property to finance gambling?
• After winning or losing, do you feel like you must return as soon as possible?
• Do you often gamble until your last dollar is gone?
• Do you ever borrow to finance your gambling?
• Have you ever committed, or considered committing an illegal act to finance gambling?
• Do arguments, disappointments, frustration, even good fortune give you an urge to gamble?
• Have you ever considered self-destruction a result of your gambling?

Red Hawk Casino employees are trained to recognize the signs of problem gambling and will offer assistance where they see fit.

Underage Gambling
Red Hawk Casino has a strict policy against underage gambling. We make every reasonable attempt to prevent minors from gambling or loitering within the gaming areas.

Minors are not permitted in gaming areas. Kids Quest® is a supervised child care solution that is clean, safe and entertaining environment provided on property for a nominal hourly fee for kids 6 weeks to 12 years. Cyber Quest® is a supervised arcade for older kids. Parents must accompany children under 12 years.


For Additional Help
If you believe you may have a gambling problem, please contact 800-GAMBLER. The Shingle Springs Band of Miwok Indians and Lakes Entertainment, Inc. invite you to play responsibly.